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About
Hiley Subaru of Fort Worth
If you're seeking an exceptional automotive experience in Fort Worth, look no further than Hiley Subaru of Fort Worth. Nestled conveniently at 3100 W Loop 820 S, Fort Worth, TX 76116, this dealership is more than just a place to purchase a car; it's a hub of unparalleled customer service and genuine automotive care.
Hiley Subaru has carved out a reputation for excellence, as highlighted by numerous glowing reviews from satisfied customers. Take, for instance, Eli Holt's experience: he raved about the exceptional service provided by Jeremiah, his service representative. Eli noted that Jeremiah's professionalism and attentiveness truly elevated his visit, but it was Chris Bruder's ability to forge real connections that left the most lasting impression. Eli affectionately shared that at Hiley Subaru, you're not just another customer; you're valued and heard.
This sentiment resonates throughout the dealership. Karen Johnson shared her delight in the seamless purchasing process, spotlighting Tyler, her salesman. The warmth and friendliness of the entire team transform the often daunting task of buying a vehicle into a pleasant experience. Customers like Matteo Albarran and Sally Cook echoed similar sentiments, emphasizing the conscientious care and genuine kindness they received from their respective sales advisors. Ted, who assisted Matteo, stood out for his extensive knowledge and patient guidance, while Omar Solis proved to be an invaluable resource for Sally, making her car-buying experience as enjoyable as possible.
Perhaps one of the most telling reviews comes from Sharon Rogers, who declared Hiley Subaru as "top notch." With a sales team that is thorough yet friendly, Sharon experienced a hassle-free negotiation process, which is a rarity in today’s car-buying landscape. Her willingness to recommend the dealership to friends and family is a testament to the integrity and excellence that define Hiley Subaru.
In conclusion, Hiley Subaru of Fort Worth stands as a paragon of quality automotive service. The blend of professionalism, authentic human connection, and customer-centric ethos makes this dealership a standout choice for anyone in the market for a Subaru. Whether you're purchasing a new vehicle or seeking service for your current one, the team at Hiley Subaru is dedicated to ensuring your experience is nothing short of exceptional. Don’t hesitate—visit Hiley Subaru today and discover the difference for yourself!
People talk
Our Guestbook
“ 5 Stars Isn’t Enough! I recently had the pleasure of working with Jeremiah, my service rep at Hiley Subaru, and I can confidently say the experience was nothing short of exceptional. If I could give more than 5 stars, I would. Jeremiah went above and beyond—he was professional, attentive, and genuinely cared about making sure everything was handled smoothly. But the standout was Chris Bruder—his ability to instantly build rapport and make you feel heard and valued is second to none. You don’t meet people like him often. This team doesn’t just offer customer service; they deliver a customer experience. I left feeling not only taken care of, but appreciated. If you want top-tier service, integrity, and real human connection, go see the crew at Hiley Subaru. They’ve raised the bar, and then some. ”
“ I bought my new Subaru from here, it was the easiest process ever! They were so nice through the whole process! Tyler was my salesman, but I met everyone there! If you are looking for a vehicle, go by and see them. I know you will receive the same great crew as I did! ”
“ From the moment I walked in, I was greeted with genuine kindness and professionalism. The showroom was clean, welcoming, and the entire staff made the process easy and enjoyable. A special thank you goes to Ted, my service advisor, who went above and beyond to make sure everything was seamless. Ted was incredibly knowledgeable, patient, and honest—qualities that made a huge difference in making me feel confident and informed throughout the process. He took the time to answer all of my questions and ensured that I found the right vehicle that fit both my needs and my budget. Ted followed up to make sure everything was going well and that I was satisfied with my Subaru. That level of care and dedication is rare and truly appreciated. ”
“ I can’t say enough great things about my experience at Hiley Subaru. You always think of buying a car as the worst possible thing to do, it’s right up there with a root canal.. I however had the best salesman Omar Solis who made the whole experience a breeze. He was friendly super knowledgeable and just an all around great guy. He answered all my questions and hooked me up with the perfect car. He’s been super helpful answering all my questions during the process and even after the fact answering any questions I had after I got home. If I could give him 10 stars I would. If you are looking for a great car, a great price and a honest salesman please go see Omar Solis you won’t be disappointed. ”
“ The dealership is top notch. I could not ask for more. My salesman Michael was very thorough and very friendly. Also, the finance team was very quick and easily negotiated with me to get my car. Easy process and not given a runaround like other dealerships. I would highly recommend Hiley Subaru in Fort Worth to my friends and family. Thank you highly for giving me the car that I want and work with me. You are the best. ”
“ I had a great experience buying my first (and dream) Subaru here! Michael (Mike) was personable, patient, and knowledgable. I never felt pressured or rushed during the process. Mike gave exceptional customer service, treated me as if family, and communicated clearly my options. My friend and I were both pleasantly surprised with how easy and quick the process was here and agreed that it was easily the best car buying experience we had ever had. I would HIGHLY recommend this dealership! ”
“ Appreciate Ulise Uzalde and Matt's assistance. I got a 2011 Lexus is 250 c hardtop convertible for a great price. Highly recommend. The purchase and the loan process was very easy. ”
“ I had a great experience at the Hiley Subaru dealership in West Fort Worth with Caleb. I am from out state, and mentioned up front I wasn’t interested in purchasing today because I wasn’t ready to make a decision without my husband present, but had a goal of test driving two vehicles only. Not only was he not pushy, but maintained a friendly demeanor and continued to help me, even ride with me to point out certain features, even though he knew he wouldn’t be making a commission today. I very much liked the no-pressure approach, so much so, that I may drive back to this state just so he can get the sale when I’m ready. Thank you, Subaru, for the exceptional service! ”